PrimeGo Legal

Cancellation / Refund Policy

Cancellation and refund handling depends on booking type, notice time and operational status.

Laatst bijgewerkt: 30 May 2026

Cancellation terms

Cancellation requests should be sent as early as possible via WhatsApp or phone.

Cancellations before vehicle dispatch are usually reviewed free of charge; special arrangements may have different terms.

Refund approach

If prepayment was collected, refund timing depends on the payment channel and bank processing time.

No-show, wrong date/time or last-minute special requests may cause operational costs to be deducted.

Changes

Flight time, hotel or passenger changes are handled based on availability and may affect price.

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